Run the production workflow

How a job enters the queue

A verified Shopify order line with a Total Print Hub design reference creates one original tenant-scoped production job. Webhook retries reuse that job instead of creating duplicates. Manual work can be created by an authorized merchant when it does not originate from Shopify.

• Ticket and Shopify order/line context
• Product, variant, SKU, quantity, method, design, and production package
• Priority, due date, assignee, work center, notes, and current stage

Configure the floor once

1. 2.1

   Open Production → Workflow and review the prepared stages and allowed transitions.

2. 2.2

   Keep only the stages the shop uses and make every allowed next step explicit.

3. 2.3

   Create work centers with stable code, time zone, supported methods, and daily capacity.

4. 2.4

   Attach printers to the correct work center and record method support, operating state, capacity, and connection mode without storing endpoints or credentials in the browser.

5. 2.5

   Use the seven-day schedule to find overdue, unassigned, full, and overbooked work before promising a due date.

Prepare artwork, proof, and materials

1. 3.1

   Open the job and review the linked design, source assets, fonts, preflight, proof state, and owner package.

2. 3.2

   Record artwork approval or requested changes without replacing the original history.

3. 3.3

   Review calculated material requirements and shortages.

4. 3.4

   Reserve available stock for the approved job.

5. 3.5

   Consume the reservation once at the guarded production handoff; retrying the same action must not deduct it twice.

Use labels and scans safely

Issue or rotate a job label only when a physical barcode or QR label is needed. The raw scan code is returned once; only its hash is retained. Rotating the label immediately invalidates the previous printout.

1. 4.1

   Print the newly issued job label.

2. 4.2

   Scan it at the intended work center.

3. 4.3

   Review the resolved job, current stage, and allowed next action.

4. 4.4

   Confirm the one-scan print handoff; a scan never bypasses a forbidden transition or required approval.

5. 4.5

   Reissue the label if it is lost rather than copying a raw token into notes or chat.

Finish with traceable exceptions

• Record QC pass, failure, hold, and exception details
• Create a reprint or remake as a linked descendant instead of erasing the original job
• Record packing readiness, carrier, service, tracking, and shipment events
• Use queue, due-date, material, throughput, exception, and audit views for daily decisions

Safe operating rules

• Use bulk assignment only for selected eligible jobs; stale rows stay unresolved for refresh instead of overwriting another operator
• Keep supplier submission separate from the internal print handoff unless the authorized adapter is configured and proven
• Do not mark a job ready to print while required artwork, proof, product mapping, material, or export checks remain blocked
• Never place raw scan codes, supplier credentials, signed download URLs, or customer files in general notes